Appointments

Referral

Before booking your appointment, please ensure you have a valid referral handy at the time of calling our rooms as this will assist us in booking the right appointment for you. 

If you are an existing patient, please check if your referral is still valid.
 

A GP or Dentist referral will be valid for 12 months from the date of your first appointment.

A referral from a Hospital Physician or a Specialist (including Orthodontists and other Dental Specialists) are valid for 3 months only. 

If you have any CT or MRI Scans, Xrays or any other medical reports that may assist our specialists, please let us know at the time of booking your appointment.

Please note:

If you do not have a valid referral at the time of the appointment, the full account will be payable on the day and we will be unable to claim Medicare rebates on your behalf

 

 Our Doctors do not accept referrals for Workers Compensation or Motor Vehicle Accident Insurance Claims

 

Booking your appointment

Once you have a valid referral, contact our rooms by phone to book your appointment. Kindly note that we do not make appointments via email correspondence.

There may be circumstances where our team would like the Doctor to review the referral before we make a booking. In these instances we will ask you to send in the referral for triage prior to our team proceeding with the booking. 

Once your appointment has been booked the following events will occur:

  1.  An Appointment Confirmation letter will be emailed to you.
     The email will include a Health Declaration and Medical Questionnaire for completion   and return to our rooms.
     

  2.  For new patients:
     You will receive a SMS link to our Secure Patient Portal to complete your patient   information and consent forms prior to the appointment.

     

To ensure your appointment runs smoothly on the day, please ensure the referral and steps 1 & 2 have been completed before your appointment. 


Appointment reminders

You will receive an SMS reminder 1 week prior to your appointment

To cancel or change your appointment, please phone our rooms for assistance.
 

A cancellation fee of $50 applies if the appointment is cancelled less than 1 business day prior or you do not attend without notice 

 

Why have I received a  SMS link to a Secure Patient Portal?

For all new patients, we use a Secure Patient Portal which enables our patients to complete their patient information online instead of via paper forms.  (PDF forms are available where required).

A SMS will be sent to your nominated mobile number with a link to the portal.   

When accessing the portal for the first time, you will be asked to create a new account with an email and password of your choice before preceding to form completion stage.

Attending Clinic

In light of COVID 19, we must follow strict guidelines as set by the Government, to meet infection Control and Social Distancing requirements.

  • Adult patients are to enter the Practice on their own

  • Paediatric patients are to be attended by 1 adult only (no other children or adults to attend)

  • Children MUST stay with the adult at all times (child must not be walking around clinic rooms or waiting room)

  • Strictly No Food or Drink is to be brought into the Practice

  • All people entering the practice will be asked to complete a COVID19 Health Declaration form and will be asked to hand sanitise upon arrival at Reception

  • Please observe social distancing red markers in front of the Entrance and all Reception counters

  • Once you have been checked in by Reception, kindly remain in the Waiting Room until you are called through for your appointment

More information relating to the practice during the COVID 19 Pandemic are located here 

 
 

Fees

payable

Your appointment letter will contain a Fee Schedule for your reference.
 

Your total appointment fees will be determined by the doctor at the time of the visit, therefore our booking team cannot provide a fixed cost at the time of making the appointment.

The account is payable at the conclusion of the appointment via EFTPOS/Credit Card only. (we do not accept AMEX/Diners, Cash or Cheques).

Once the account is paid in full and providing we hold a valid referral, our team will process a Medicare Claim on your behalf.

As a Private Specialist Practice we do not bulk bill appointment fees

Surgery

If your GP or Medical Practitioner has suggested you require surgery, an initial consultation must occur before any surgical bookings are made for you.

 

Our Doctors will discuss surgical options with you at the time of the consultation.

For Private Elective Surgery, the Doctors'  Secretary will provide you with an Estimate of Fees after the initial consultation so you can ensure you are covered by your Private Health Fund for Hospital cover.

 

Once you are happy to proceed, kindly sign the estimate and return to our rooms. As a private billing clinic, an out of pocket cost will apply and is payable before the date of surgery.  

Refer to this link for a list of hospitals available for our patients.

Fact sheets are available HERE to explain some of our common procedures

 

 

 

Other Services

Comprehensive Diagnostic Audiology Services  
 

For newborn babies to adolescent patients we recommend the services of Hannah Bennett at Kidshear, for comprehensive testing and diagnosis of hearing loss and listening difficulties.  

Perth ENT Centre looks after the appointment bookings on behalf of Kidshear and clinics are available at both our Subiaco and Duncraig locations.

As Kidshear is independent of Perth ENT Centre, the Kidshear  Referral Template must be used. This template also ensures the patient obtains Medicare Rebates.

Download the Kidshear Referral form  and send to referral@perthentcentre.com.au   

Visit the Kidshear  website for more information  

 
CONTACT US

Suite 6, 1 Salvado Road
Subiaco 6008

Western Australia 

Ph:   61 8 9328 0580 

Fax: 61 8 9328 0582

Opening hours: 

Mon to Fri 8:00am to 5:00pm

Closed Public Holidays 

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